Question 1

Are all vendors vetted?

Accepted Answer

Yes — every vendor goes through an application with a VAT ID check before being approved.

Question 2

How does the AI advisor work?

Accepted Answer

Just describe what you're looking for — the AI suggests matching vendors and products directly in the search.

Question 3

How does shipping work?

Accepted Answer

Shipping costs and times are set by each vendor individually — you'll see the details at checkout before you buy.

Question 4

Can I contact a vendor directly?

Accepted Answer

Yes, every vendor page shows direct contact details — you get a reply from the vendor themselves, not a call centre.

Austria,
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